Thank you for visiting the website, www.olubrand.com ("Site") ("The Olu Brand", "Us", "We", or "Our"). You should not access this site or use our services until you have carefully read and agreed to these terms and conditions of use ("the Terms") which will govern your access to and use of this site. These terms apply to all site visitors' access to and use of this site.
We do not allow cancellations once the order has been placed. All orders are final and can not be changed after submission. We do our best to ship all packages within 7 business days. In the event that your order has not shipped within 7 business days you may reach out to us at firstname.lastname@example.org regarding your package or a refund.
We will gladly refund items that are unworn and in new condition with all original tags attached. Customer has 7 days upon receiving their order to contact us at email@example.com for a refund request. No refund request will be accepted if one fails to contact us first. For any returned items, you will not be refunded the cost of shipping and you are responsible for the cost of the return shipping.
At this time, we are only accepting orders from residents that live in the United States (not including Alaska and Hawaii). All orders are shipped using USPS. Please allow 2-3 business days for order processing and verification, and an additional 3-5 business days for delivery. Please allow additional days during the holiday season. We are not responsible for any lost, stolen, or damaged shipments. Buyer assumes all responsibilities of claims made with the shipping carrier. Please check back with us periodically for any updates regarding our shipping policies.
The Olu Brand respects our customers personal information as private and confidential information and will never share this with any outside affiliates or individuals. Your information is secured. Our use of any information you provide via the site will remain disclosed. You acknowledge that you are solely responsible for the accuracy and content of such information.